Shipping Policy
At Rornasteelix, we work hard to process and ship your orders quickly and efficiently. Orders are prepared and shipped from Monday through Saturday, excluding holidays.
Please note that some products within the same order may arrive in separate packages depending on inventory availability and shipping locations.
Production Time
Estimated processing times before shipment:
– Standard apparel products are generally processed within 3–5 business days.
– Customized, embroidered, sublimation, and handmade products may require approximately 5–10 business days for production.
Estimated Shipping Times
United States:
+ Standard Shipping: 6–12 Business Days
+ Express Shipping: 4–8 Business Days
International Orders:
+ Standard Shipping: 14–20 Business Days
+ Express Shipping: 7–15 Business Days
If you have questions regarding your shipment status or delivery timeframe, our support team is always happy to assist you.
Email support: social.rornasteelix@gmail.com
Order Tracking
Tracking information will be sent via email once your order has been shipped. When available, you can use the provided tracking number to monitor your package online.
Multiple Orders
Orders placed separately cannot be combined after they have been submitted to our system.
Shipping to Different Addresses
Currently, a single order can only be shipped to one address. If you would like items delivered to multiple locations, please place separate orders for each destination.
Address Changes
Delivery address updates may only be requested within 4 hours after placing your order. Once processing begins, address modifications may no longer be possible. Please contact us immediately at social.rornasteelix@gmail.com if you need to make any corrections.
Customs Fees & Delivery Delays
International shipments may be subject to import taxes, customs duties, or additional fees imposed by your local customs authority. These charges are the responsibility of the customer. Customs inspections may also occasionally cause shipping delays that are beyond our control.
Customer Support: social.rornasteelix@gmail.com
